FAQ
FAQ: Excessive Resource Usage
In recent years this has been a very woolly term as defined in our Terms and Conditions: 2.3.4 you will not employ programs which consume excessive system resources, including but not limited to processor cycles and memory. It came to our attention (after adding a number of new security applications recently) that we would only [...]
FAQ: My Website is Down!!
This is probably one of the most common complaints we receive and more often than not, website is up! Please note that we must distinguish here by saying that down means uncontactable, displaying an error is a very different kind of “down”. Let’s run through the possible reasons your website may appear to be down [...]
FAQ: Everytime I save a file it’s empty?
Sometimes when you’re saving files via a PHP script or your online file manager you’ll find that everytime you save it, it’s empty. This is caused by one of two things: You don’t have the correct access permissions to modify the file. You are over your disk space allowance (quota) – check this in cPanel [...]