FAQ: Excessive Resource Usage

In recent years this has been a very woolly term as defined in our Terms and Conditions:

2.3.4 you will not employ programs which consume excessive system resources, including but not limited to processor cycles and memory.

It came to our attention (after adding a number of new security applications recently) that we would only notify users when they were actually causing a problem that caused a service degradation to other users on the server. Now we have the new enhanced security we’re in a position where we will start emailing people if they exceed certain limits.

If you start receiving excessive resource usage emails on a regular basis you should work to reduce your usage to prevent further action being taken.

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